What is Privacy / HIPAA?
Riverside County Fire Department, as a provider of emergency
medical services (EMS) and subsequently gathering, documenting and storing
confidential patient information, will abide by HIPAA (Health Insurance
Portability and Accountability Act of 1996) regulations with respect to patient
Following is a brief of a very complex and lengthy regulation that
should help clarify provisions of these rules.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU, AS A
PATIENT, MAY BE USED AND DISCLOSED AND HOW ACCESS TO THIS INFORMATION IS
Riverside County Fire Department is required by law to maintain
the privacy of certain confidential health care information, known as Protected
Health Information or PHI, and to provide you with a notice of our
legal duties and privacy practices with respect to your PHI. Riverside County
Fire Department is also required to abide by the terms of the version of this
Notice currently in effect.
Uses and Disclosures of PHI: Riverside
County Fire Department may use PHI for the purposes of treatment, payment, and
health care operations, in most cases without your written permission. Examples
of our use of patient PHI:
For treatment. This includes such things as obtaining verbal and written information about your medical condition and treatment from you as well as from others, such as doctors and nurses who give orders to allow us to provide treatment to you. We may give your PHI to other health care providers involved in your treatment, and may transfer your PHI via radio or telephone to the hospital or dispatch center.
For payment. This includes any activities we must undertake in order to get reimbursed for the services we provide to you, including such things as submitting bills to insurance companies, making medical necessity determinations and collecting accounts.
For health care operations. This includes quality assurance activities, licensing, and training programs to ensure that our personnel meet our standards of care and follow established policies and procedures, as well as certain other management functions.
Use and Disclosure of PHI Without Your Authorization. Riverside County Fire Department is permitted to use PHI without your written authorization, or opportunity to object, in certain situations, and unless prohibited by a more stringent state law, including:
For the treatment, payment or health care operations activities of another health care provider who treats you;
For health care and legal compliance activities;
To a family member, other relative, or close personal friend or other individual involved in your care if we obtain your verbal agreement to do so or if we give you an opportunity to object to such a disclosure and you do not raise an objection, and in certain other circumstances where we are unable to obtain your agreement and believe the disclosure is in your best interests;
To a public health authority in certain situations as required by law (such as to report abuse, neglect or domestic violence;
For health oversight activities including audits or government investigations, inspections, disciplinary proceedings, and other administrative or judicial actions undertaken by the government (or their contractors) by law to oversee the health care system;
For judicial and administrative proceedings as required by a court or administrative order, or in some cases in response to a subpoena or other legal process;
For law enforcement activities in limited situations, such as when responding to a warrant;
For military, national defense and security and other special government functions;
To avert a serious threat to the health and safety of a person or the public at large;
For workers’ compensation purposes, and in compliance with workers’ compensation laws;
To coroners, medical examiners, and funeral directors for identifying a deceased person, determining cause of death, or carrying on their duties as authorized by law;
If you are an organ donor, we may release health information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ donation and transplantation;
For research projects, but this will be subject to strict oversight and approvals;
We may also use or disclose health information about you in a way that does not personally identify you or reveal who you are.
Any other use or disclosure of PHI, other than those listed above
will only be made with your written authorization. You may revoke your
authorization at any time, in writing, except to the extent that we have
already used or disclosed medical information in reliance on that
Patient Rights: As a
patient, you have a number of rights with respect to your PHI, including:
The right to access, copy or inspect your PHI. This
means you may inspect and copy most of the medical information about you that
we maintain. We will normally provide you with access to this information
within 30 days of your request. We may also charge you a reasonable fee for you
to copy any medical information that you have the right to access. In limited
circumstances, we may deny you access to your medical information, and you may
appeal certain types of denials. We have available forms to request access to
your PHI and we will provide a written response if we deny you access and let
you know your appeal rights. You also have the right to receive confidential
communications of your PHI. If you wish to inspect and copy your medical
information, you should contact our privacy officer.
The right to amend your PHI. You have
the right to ask us to amend written medical information that we may have about
you. We will generally amend your information
60 days of your request and will notify you when we have amended
the information. We are permitted by law to deny your request to amend your
medical information only in certain circumstances, like when we believe the
information you have asked us to amend is correct. If you wish to request that
we amend the medical information that we have about you, you should contact our
The right to request an accounting. You may
request an accounting from us of certain disclosures of your medical
information that we have made in the six years prior to the date of your
request. We are not required to give you an accounting of information we have
used or disclosed for purposes of treatment, payment or health care operations,
or when we share your health information with our business associates, like our
billing company or a medical facility from/to which we have transported you. We
are also not required to give you an accounting of our uses of protected health
information for which you have already given us written authorization. If you
wish to request an accounting, contact our privacy officer.
The right to request that we restrict the uses and disclosures of
your PHI. You have the right to request that we restrict how we use and
disclose your medical information that we have about you. Riverside County Fire
department is not required to agree to any restrictions you request, but any
restrictions agreed to by Riverside County Fire department in writing are
binding on Riverside County Fire Department.
Internet, Electronic Mail, and the Right to Obtain Copy of Paper
Notice on Request. If we maintain a web site,
we will prominently post a copy of this Notice on our web
If you allow us, we will forward you this Notice by electronic
mail instead of on paper and you may request a paper copy of the Notice.
Revisions to the Notice: Riverside
County Fire Department reserves the right to change the terms of this Notice at
any time, and the changes will be effective immediately and will apply to all
protected health information that we maintain. Any material changes to the
Notice will be promptly posted in our facilities and posted to our web site.
You can get a copy of the latest version of this Notice by contacting our
Your Legal Rights and Complaints: You also
have the right to complain to us, or to the Secretary of the United States
Department of Health and Human Services if you believe your privacy rights have
been violated. You will not be retaliated against in any way for filing a
complaint with us or to the government. Should you have any questions, comments
or complaints you may direct all inquiries to our privacy officer.
PRIVACY OFFICER CONTACT INFORMATION:
Privacy Officer, Custodian of Records
Riverside County Fire Department
210 W San Jacinto
Riverside, CA 92570